When will you ship my items?
All items are subject to a handling period of 1-3 business days before they are dispatched. 99% of all orders leave the warehouse within 3-5 days of payment. We will notify you by email when your items have been shipped.
When will I receive my items?
For our retail and giveaway items, please allow up to 4 weeks for delivery time as they may be shipped from other countries.
Where are my items coming from?
Although our fulfilment house is located in America, some of our specialty items are located in Australia, Germany, United Kingdom and China.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in seperate packages, even if you have specified combined shipping. Please keep this in mind when receiving deliveries.
If you have any other questions, please contact us immediately via email at: email@example.com